I had a new jack drive installed and ordered the gateway from the installer. He admitted never setting one up so I said bring it and I will show you how. I created a step by step doc and shared it with him. I can use the app on my Android Cell phone and my wife's Iphone. The web access also works and it is perfect. Remote access to my garage door opening and closing works just fine. I even set some alarms to notify me when the door opens after 9 pm and before 5 am. I love this product. It only works with openers that support MYQ so buyer make sure of the requirements.